Privacy notice

Who is responsible for your information

Charlotte Aldred is responsible for the personal information collected through this consultancy website. If you have a question about this notice or want to exercise a data protection right, email charaldred16@gmail.com.

What information I collect

If you use the enquiry form, I collect the information you choose to provide, including your name, email address, company if you add one, and the content of your message.

Like most websites, the hosting and security services used to run the site may also process limited technical information such as an IP address, browser details and server logs.

Why I use it

I use personal information to:

• read and respond to enquiries;
• arrange conversations you ask for;
• consider whether I can help with a potential project;
• manage any follow-up or resulting business relationship; and
• keep the website and enquiry process secure and reliable.

Depending on the circumstances, I rely on my legitimate interests in responding to genuine business enquiries and, where relevant, taking steps at your request before entering into a contract.

Services that may process your information

The website uses Formspree to receive contact-form submissions and Vercel to host the website. If you choose the 15-minute booking option, you leave this website and use Google Calendar’s booking service. Those providers may process information needed to deliver their services.

Some service providers may process information outside the UK. I rely on the safeguards provided by those services for relevant international transfers.

How long I keep information

I keep enquiry information only for as long as it is reasonably needed to respond, manage follow-up and maintain appropriate business records. If an enquiry leads to work, relevant records may be retained for longer where needed for contractual, legal, tax or accounting purposes.

Your rights

UK data protection law gives you rights over your personal information. Depending on the circumstances, these can include asking for access, correction or deletion, restricting or objecting to processing, and asking for information you provided in a portable format.

To make a request, email charaldred16@gmail.com. You can also raise a concern with the UK Information Commissioner’s Office if you are unhappy with how your information has been handled.

Other websites

Links to services such as Google Calendar and LinkedIn take you to third-party websites. Their own privacy notices explain how they handle information you provide directly to them.